General

SmartSize AI Fit Recommender (“the App”) provides sizing recommendations based on machine learning size predictions (“the Service”) to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

• Store owner: Name, email address, phone number, physical address
• Edit products: Product listings, products, or collections
• Edit your Online Store: Theme or Online Store page content on a path controlled by the App
• Edit Shopify admin: Files
• View other data: Locales

Additionally, we can process—but do not store—the following types of information from your customers when they are using the size quiz:

• Gender
• Height
• Weight
• Age
• Body shape
• Bra size
• Bust
• Waist
• Hips

The data is processed in an anonymous manner and is never linked to a customer profile.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to:

• Provide the Service
• Operate the App
• Communicate with you
• Provide you with information or advertising relating to our products or services

Sharing Your Personal Information

We do not share your personal information. In eligible cases, we may share your personal information to:

• Comply with applicable laws and regulations
• Respond to a subpoena, search warrant, or other lawful request for information
• Protect our rights

We may use your personal information to provide important communications or updates we believe may be of interest to you.

You can opt out of targeted communication by clicking the ‘Unsubscribe’ link at the bottom of our emails.

Your Rights

If you are a European resident, you have the right to:

• Access personal information we hold about you
• Request correction, updates, or deletion of your personal information

To exercise these rights, please contact us via the email address listed below.

We process your information to:

• Fulfill contracts we might have with you (e.g., orders placed through the Site)
• Pursue our legitimate business interests

Please note that your information will be transferred outside of Europe, including to Canada and the United States.

We never share your customers’ data and do not use it for any purpose other than providing a personalized size recommendation.

Data Retention

We retain personal information collected through the App only as long as necessary to:

• Provide our services

• Fulfill the purposes described in this Privacy Policy

• Merchant data (store configuration, product details, and contact information): retained for up to two years following App uninstallation

• End-customer data: never retained. Size recommendations are cached in the customer’s browser

You may request deletion of your or your customers’ personal data at any time by contacting us at [email protected].

Policy Updates

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].

Last Updated: June 2025