Privacy Policy

Published on 29th October, 2021

SmartSize provides a Shopify App that delivers size chart solutions for Shopify merchants in order to provide a better sales experience to their customers. This Privacy Policy provides detailed information on how data is collected, used, and shared when you install or use our SmartSize App with your Shopify store.

Personal Data We Process

Once you install our app, we are automatically able to access certain types of information from your Shopify account. You will find more information related to the data that we collect in the Shopify help documentation.

We also store the following personal information from Shopify merchants that is necessary for localized email notifications, reporting, client support, product updates, newsletters and reminders: email, name, location.

How We Use Personal Data

We use the data that we collect from you to exclusively deliver our service and operate SmartSize. We use your Personal Information in order to communicate with you, provide support and deliver relevant information on product updates.

Sharing Your Information

Your Personal Information is not shared with third parties. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Security and Data Retention

Your Personal Information will be retained for one year or until you ask us to delete it. Your information is secured and we have risk management mechanisms in place to avoid risks of damage, unauthorized access, misuse of the data or loss. Our control framework and protection mechanism cannot guarantee absolute data security. If you wish to delete your information, you may request this at any point in time, however we may be obliged to retain the data to comply with any prevailing legal obligations, to resolve disputes and to enforce our agreements.

Your Rights

If you are located in the EU, you have the right to request access, update or delete your Information and obtain a copy of your Information we store on our systems and have us update, correct or delete it.

In addition, if you are in the EU, you have the right to lodge a complaint to the supervisory authority under the General data Protection Regulations (“GDPR”), in particular in the Member State of your residence, place of work or where the alleged infringement of the GDPR occurred.

You are also entitled to receive your personal information in a structured, commonly used and machine-readable format (data portability)

There may be conditions or limitations to the above mentioned rights. It is therefore not certain for example you have the right of data portability in the specific case – this depends on the specific circumstances of the processing activity. You have a right to submit a complaint to the relevant supervisory data protection authority.

If you wish to exercise any of these rights, contact us directly at

Age Of Consent

By using our apps, you indicate that you are at least 13 years of age or at least the age of majority in your state or province of residence to use the App.

Changes To The Privacy Policy

There may be future changes to this privacy policy in order to reflect any potential changes in our operations, services or additional legal or regulatory requirements. We will inform you immediately of any changes to this policy via email in order to keep you informed and make you aware of how your data is being used and protected.

Contact Information

If you would like to access, correct, amend or delete any personal information, or require any additional information about our privacy policy please contact us at